Privacy policy

Last updated: 24th May 2018

Summary

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information, including your name and email address, on our website so that we can reply to your enquiry.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

What information we hold

When you contact us by email or through our website, we collect your name and email address. If you submit a request for a quote, we’ll store your name, email, address, phone number and the items you requested a quote for.

Where we store your information

When you contact us by email or through our website, we store your information in a database.

What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again.

Who’s responsible for your information at our company

Anthony Winter is responsible for the security of your information. You can contact him by email at info@cbwinterandsons.com if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact info@cbwinterandsons.com.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.